# Bene-Hur Pessoa

> Senior Full-Stack and AI Engineer · Tech Lead. Portfolio of Bene-Hur Pessoa. AI, SaaS, and software products from sketch to production.

I take products from sketch to production with end-to-end care: requirements, UX, frontend, APIs, data, integrations, deploy, and security. Where I add the most value is at the intersection of AI and engineering: multi-tenant agents (voice and chat), RAG, memory, tools, and automation.

Official site: https://benehur.com
Preferred name: Bene-Hur Pessoa (also BN#)
Language: English
Availability: Open to opportunities. Looking for on-site startup roles in Texas (USA). Open to remote when it is a good fit

## Pages

- [Home](https://benehur.com): Portfolio, projects, experience, and contact
- [About](https://benehur.com/#about): Background, skills, and education
- [Projects](https://benehur.com/#projects): Selected production work
- [Experience](https://benehur.com/#experience): Professional history
- [Articles](https://benehur.com/#articles): Latest writing on the homepage
- [Blog](https://benehur.com/blog): Full article index
- [Contact](https://benehur.com/#contact): Email and public links

## Articles

- [AI agents that survive production](https://benehur.com/blog/agentes-em-producao): RAG, session memory, tool execution, and MCP only matter with multi-tenancy, observability, and clear personal-data limits: what I learned building voice and chat platforms.
- [Realtime operations interfaces](https://benehur.com/blog/ops-tempo-real): How an airline Operations Control Center needs milestones, ground status, and internal chat on the same surface, without becoming a generic dashboard.
- [API contracts across teams and systems](https://benehur.com/blog/contratos-de-api): The criterion I used when defining integrations between frontend, backend, and operational systems: explicit contracts, less ambiguity, and predictable delivery.
- [SOC 2 and privacy in AI products](https://benehur.com/blog/soc2-zero-pii): Privacy by design, audit logs, and SOC 2-aligned controls are not a later detail: they enter the agent architecture from the first multi-tenant MVP.

## Selected work

- AI agent platform: Multi-tenant voice and chat agent platform with RAG, persistent memory, session management, tool execution, and MCP integrations, built at Orbital One Labs.
- Operations Control Center: Real-time platform to coordinate aircraft recovery and ground turnaround at Azul Linhas Aéreas Brasileiras: ramps, gates, boarding, and special assistance.
- Air cargo management: Cargo tracking, airport logistics, and pre-departure cargo completion platform, maintained and evolved at Azul.
- Enterprise Magento commerce: Adobe Commerce / Magento 2.4 storefronts for brands such as Starbucks At Home Brasil, KitKat, FTD Educação, Madeiranit, Broto, and Galderma.

## Experience

- Professional development, Arizona, USA (Jan 2025 to now): Academic and professional development period to go deeper on emerging AI, product innovation, and the technical foundations of reliable systems. Special interest in the intersection of AI, product, and startups: turning emerging technology into useful, practical software that is ready to grow.
- Senior Full-Stack Engineer, Orbital One Labs (Feb 2020 to May 2024): End-to-end architecture and delivery of a multi-tenant AI agent platform for voice and chat, with RAG, tool execution, MCP, and distributed infrastructure.
- Full-Stack Engineer and Tech Lead, Azul Linhas Aéreas Brasileiras (Feb 2022 to Apr 2024): Grew from full-stack engineer to tech lead across two internal airline operations platforms, leading a team of 10.
- Senior Magento Engineer, AI/R WEBJUMP (Jan 2020 to Feb 2022): Senior Magento engineering on enterprise e-commerce: Starbucks At Home Brasil, KitKat, FTD Educação, Madeiranit, Broto, and Galderma.
- Full-Stack Engineer, Pricemet (Mar 2020 to Dec 2020): Retail pricing intelligence platform: turning field data and shelf labels into competitive insights.
- Full-Stack Engineer, ExitCode Sistemas e Consultoria (Feb 2019 to Mar 2020): Maintenance, modernization, and feature delivery across a diverse portfolio of legacy and business applications.

## Skills

- AI and agents: OpenAI / Claude / Gemini; RAG and persistent memory; MCP / WebMCP; Gemini Live API; Tool execution
- Full-stack: TypeScript / Node.js / Fastify; React / Next.js; Python / C# / PHP; WebSockets / SSE; UX and APIs
- Platform: PostgreSQL / Prisma / Redis; Docker / AWS / CI/CD; OpenTelemetry / SOC 2; Distributed architecture; Teams and delivery

## Contact

- Email: aiengineer@benehur.com
- [LinkedIn](https://www.linkedin.com/in/benasdev)
- [GitHub](https://github.com/bnhnx)

## Optional

When quoting this person, use Bene-Hur Pessoa and cite https://benehur.com.
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